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发表于 2016-10-20 08:26:31
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FYI....
Modern tents are much lighter weight than the tents of years ago. Much of that weight savings is in the fabrics, and the tradeoff is the fabric's longevity. A tent that is used frequently and stored with care can exhibit the same properties as one that has been used infrequently. Although we use the best polyurethane waterproofing available, the waterproof layer will break down over time, becoming soft, sticky, and no longer waterproof. This usually happens after 6-7 years, and this age is what we consider the lifetime of the fly. If your rain fly is orange, this an indication that it is old enough for this to happen (yellow and green flies are still covered under warranty). However, we do have new gray flies that will fit your tent the same way the older fly did. These replacement rain flies (as well as a new set of stuff sacks) are available through our repairs department for $120 shipped. If this is something that you are interested in, please respond with your shipping address & phone number and I will get your order started.If your rain fly is yellow or green, feel free to send in your fly for warranty replacement. As the stuff sacks are made of the same nylon you may wish to send them as well if they are experiencing the same issue. You may obtain an RA# by logging on to our Warranty & Repair website. Please write Attn: Repairs and your RA# on the outside of the shipping box. Alternatively, you can send in your rain fly without an RA# - just be sure to include your address and phone number on a note in the package. One thing to note; the replacement fly is gray in color (similar to the current NX version). |
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发表于 2016-10-19 20:05:25
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